Last updated: March 25, 2026
RentComp API ("we," "our," or "us") operates the rentcompapi.com website and the RentComp API service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our API service. Please read this policy carefully. By accessing or using our services, you agree to the terms of this Privacy Policy.
1. Information We Collect
1.1 Information You Provide
We collect information you voluntarily provide when you:
- Create an account or register for our API service
- Subscribe to our waitlist or newsletter
- Make a purchase or process a payment
- Contact us with inquiries or support requests
- Submit feedback or participate in surveys
This may include your name, email address, billing address, payment information, company name, and any other information you choose to provide.
1.2 Information Collected Automatically
When you access our website or API, we automatically collect certain information, including:
- IP address and approximate geolocation
- Browser type, version, and operating system
- Pages visited, time spent, and referral URLs
- API usage data - endpoints called, request frequency, response times, and error rates
- Device identifiers and session information
1.3 API Request Data
When you make API calls, we process the property addresses and parameters you submit. We retain API request and response metadata for service improvement, debugging, and usage tracking. We do not sell or share individual API request data with third parties.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and maintain our API service
- Process transactions and send related information, including purchase confirmations and invoices
- Send administrative information - updates, security alerts, and support messages
- Respond to your comments, questions, and support requests
- Monitor and analyze usage trends to improve our service
- Detect, prevent, and address technical issues, fraud, or abuse
- Enforce our Terms of Service and rate limits
- Comply with legal obligations
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our website. These include:
- Essential cookies - Required for site functionality, authentication, and security
- Analytics cookies - Help us understand how visitors interact with our website (e.g., Google Analytics via Google Tag Manager)
- Preference cookies - Remember your settings and preferences
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our service may not function properly without cookies.
4. Third-Party Services
We may share your information with third-party service providers who perform services on our behalf, including:
- Payment processing - Stripe processes payments on our behalf. Your payment information is handled directly by Stripe under their privacy policy.
- Analytics - Google Analytics helps us understand website traffic and usage patterns.
- Email communications - We use email service providers to send transactional and marketing emails.
- Infrastructure - Cloud hosting providers store and process data on our behalf with appropriate security measures.
We do not sell, trade, or rent your personal information to third parties for their marketing purposes.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you services. Specifically:
- Account data - Retained while your account is active and for 90 days after deletion request
- API usage logs - Retained for 12 months for debugging and analytics
- Payment records - Retained for 7 years as required by tax and financial regulations
- Marketing preferences - Retained until you unsubscribe or request deletion
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information, including:
- Encryption of data in transit (TLS 1.2+) and at rest
- API key authentication and rate limiting
- Regular security audits and vulnerability assessments
- Access controls limiting employee access to personal data
- Secure infrastructure hosted on SOC 2 compliant cloud providers
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.
7. Your Rights and Choices
7.1 General Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete personal information
- Delete your personal information (subject to legal retention requirements)
- Object to or restrict certain processing of your data
- Data portability - receive your data in a structured, commonly used format
- Withdraw consent at any time where processing is based on consent
7.2 GDPR Rights (European Economic Area)
If you are located in the EEA, you have additional rights under the General Data Protection Regulation. We process your data based on legitimate interests (providing our service), contractual necessity, or your consent. You have the right to lodge a complaint with your local data protection authority.
7.3 CCPA Rights (California Residents)
If you are a California resident, the California Consumer Privacy Act provides you with specific rights regarding your personal information:
- Right to Know - You may request disclosure of the categories and specific pieces of personal information we have collected about you.
- Right to Delete - You may request deletion of your personal information, subject to certain exceptions.
- Right to Non-Discrimination - We will not discriminate against you for exercising your CCPA rights.
- Right to Opt-Out - We do not sell personal information. If this changes, we will provide a "Do Not Sell My Personal Information" link.
8. Children's Privacy
Our service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We ensure appropriate safeguards are in place for such transfers, including standard contractual clauses or other approved mechanisms.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.
11. Contact Us
If you have questions about this Privacy Policy, wish to exercise your data rights, or have concerns about how we handle your information, please contact us through our website.